Privacy Policy
This Privacy Policy explains how EverGreater collects, uses, stores, and protects information provided by visitors, customers, and business partners through our website, forms, quote requests, sample requests, and communication channels.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are?
EverGreater provides custom bakery packaging, branded gifts, and apparel solutions for bakeries, dessert shops, cafés, food brands, event suppliers, and retail businesses.
Our website address is:
https://eg-bakerysolution.com/
This website is used to display our products and services, receive inquiries, process quote requests, support sample requests, and communicate with potential and existing customers.
2. Information We Collect
We may collect personal and business information when you contact us, submit a form, request a quote, request a sample, upload artwork, or communicate with our team.
The information we may collect includes:
- Your name
- Email address
- Phone number or WhatsApp number
- Company name
- Country or region
- Shipping or delivery information, if required
- Product interests
- Quantity requirements
- Custom packaging details
- Artwork, logo files, design files, or reference images
- Messages submitted through website forms
- Information related to quote requests, sample requests, or custom order discussions
We may also collect basic technical information when you visit our website, such as browser type, device information, pages visited, and website usage data.
3. How We Use Your Information
We use the information we collect to communicate with you and provide our products and services.
Your information may be used for the following purposes:
- To respond to your inquiries
- To prepare quotations
- To process sample requests
- To discuss custom packaging requirements
- To review artwork, logo files, and design references
- To recommend suitable products or packaging solutions
- To communicate about production, delivery, or order details
- To improve our website, services, and customer experience
- To maintain internal business records
- To prevent misuse, fraud, or unauthorized activity
- To comply with applicable legal or business obligations
We only use your information for reasonable business purposes related to our products, services, and customer communication.
4. Quote Requests and Sample Requests
When you submit a quote request or sample request, we may collect information about your product type, size, quantity, material preference, design needs, delivery location, and other project details.
This information helps us understand your requirements and provide a more accurate response.
If you upload artwork, logos, packaging references, or other design files, we will use those files only for communication, quotation, sampling, design review, and production-related purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, and provide a better browsing experience.
Cookies may help us:
- Remember website preferences
- Analyze website traffic
- Improve page loading and usability
- Understand which pages or products visitors are interested in
- Improve future website content and services
You can choose to disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
For more information, please refer to our Cookie Policy page.
6. How We Share Informations
We do not sell personal information.
We may share necessary information with trusted third parties only when required to operate our website, communicate with customers, process requests, or provide services.
These third parties may include:
- Website hosting providers
- Email service providers
- Form or website tool providers
- Logistics or shipping partners
- Payment or order-related service providers, if applicable
- Professional service providers when required for business operations
- Legal or regulatory authorities when required by law
We only share information that is reasonably necessary for the relevant service or business purpose.
7. Data Security
We take reasonable measures to protect the information you provide to us.
These measures may include secure website management, limited internal access, password protection, and responsible handling of customer files and inquiry information.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We may retain your information for as long as necessary to respond to inquiries, provide quotations, process sample requests, support custom orders, maintain business records, and comply with legal or operational requirements.
Artwork, design files, and project-related communication may be retained for future reference, repeat orders, production consistency, or customer service purposes unless deletion is requested and legally permitted.
9. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to the information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your personal information
- Requesting restriction of certain processing activities
- Withdrawing consent where applicable
- Contacting us about how your information is used
To make a request, please contact us using the contact information provided at the end of this Privacy Policy.
10. Email and Business Communication
If you contact us through our website, email, WhatsApp, or other communication channels, we may use your contact details to respond to your inquiry and continue communication about your project.
We may also send service-related messages about quotations, samples, artwork confirmation, production updates, delivery details, or other information related to your request.
We do not use your contact information for unrelated purposes without a reasonable business reason or your permission.
11. Third-Party Links
Our website may contain links to third-party websites, social media platforms, communication tools, or external services.
These third-party websites have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
12. International Business Communication
As we work with customers and business partners in different countries and regions, your information may be processed or communicated across borders when necessary for inquiries, quotation, sampling, production, delivery, or customer support.
By submitting information to us, you understand that your information may be handled in connection with international business communication.
13. Children’s Privacy
Our website and services are intended for business users and customers interested in custom packaging, branded gifts, and related products.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
We encourage visitors to review this page periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
EverGreater
Website: https://eg-bakerysolution.com/
Email: miranda@evergreater.com
WhatsApp: 0086 13858373220